How can I guarantee which car model I will receive?
Niza Cars cannot guarantee a specific car model for your booking except in those cases specified on our website as “Guaranteed Model”. What we do guarantee, however, is that you will be given a vehicle in the same category as that which you booked. If this is not possible for availability reasons, you will be provided with a vehicle in a similar or higher category at no additional cost.
Where is the office for collecting the car I booked?
Malaga Airport Office
The Niza Cars office can be found at 40 Avenida Comandante García Morato. If you need directions, please visit the “Office” section where Google Maps will show you a route to follow to our premises.
Barcelona Airport Office
The Niza Cars office can be found at 20 Alta Ribagorça in El Prat de Llobregat. If you need directions, please visit the “Office” section where Google Maps will show you a route to follow to our premises.
I want to drop off my car when the office is closed. Can I do that? Are there any fees?
Yes, you can do that and there are no additional fees at our office in Malaga.
When dropping off the vehicle, just tell the staff at reception and they will tell you what to do.
At the Barcelona Office, vehicles must be returned during office hours (07:00 to 23:00) or 06:00-07:00 and 22:00-00:00 with an additional fee of 40 euros for out-of-hours vehicle return.
Can I leave Spain with the vehicle? Are there any fees?
You can travel to Portugal, Andorra and France with the vehicle following prior notification. You cannot drive a Niza Cars vehicle in any other country besides those mentioned above.